Product reviews

“Cut a drip groove in the granite. Glasses stopped sliding off immediately.”

“Full cork backing, not four little dots. Our old ones marked a client’s table.”

“First supplier to explain that the absorbent ones stain. We ordered anyway, eyes open.”

“Put the shipping weight on the quote. Nobody had ever mentioned freight before.”

“Very good. Slate does vary in thickness, exactly as we were warned.”

“Every coaster individually divided in the box. Not one chipped in eight hundred sets.”

“Refused to seal the sandstone and explained why. Correct answer.”

“Laser etching still crisp after a year of daily use. It is cut into the stone.”

“Ordered twelve for the boardroom, then nine hundred for the client gifts.”

“Terrazzo matched to our brand green. Natural stone could never have done it.”

“Told us which binder they were quoting and what it meant. That is rare.”

“Sent one of each stone so we could pour wine on them ourselves before deciding.”

“Mixed set of slate, marble and granite. Clients keep asking where they came from.”

“Good order. Granite is heavier to post than we had allowed for, as flagged.”

“Explained etching versus staining properly. Two different problems, two answers.”

“Chamfered edge instead of riven. Much better for a hotel room.”

“The sandstone ring genuinely disappears. Guests comment on it.”

“Said plainly that a busy bar should not buy stone. Then quoted us anyway for the lounge.”

“Third year on the same spec and nothing has quietly changed.”

“Recessed face on the granite. Small change, completely different product.”

“Talked us out of marble for the tasting room. Every cocktail we pour has citrus in it.”

“Artwork redrawn free for the etch. The fine lines would have closed up.”

“Two weeks quoted, twelve days delivered, tracking sent unprompted.”

“Asked what we would be pouring before recommending a stone. Nobody else asked.”

“Boxed with a sleeve for retail. Passed the buyer’s drop test first time.”

“Honest that our pale logo would barely read on light sandstone. We went darker.”

“Happy overall. Marble does etch, which they told us three times.”

“Riven slate for the lodge. Every one different and that is the point.”

“Advice was about our room and our drinks, never the most expensive stone.”

“Five stones, one artwork, one delivery and one invoice.”

“A real quote the same afternoon with the freight weight written on it.”

“Would not sell us cork coasters and pointed us somewhere that does them well.”

“Consistent thickness on the terrazzo. The retail box actually closes properly.”

“Reordered a year later off the held artwork. Identical etch.”

“Counted and divided by set so we could hand them straight to the courier.”

“Good product. Stone is stone, so a couple did chip when we dropped a box.”

“One small order for a boardroom and we still got a full mockup.”

“Etched slate for a hundred and fifty wedding favours. Came in under what we budgeted.”

“Nothing charged until we had approved the etch proof.”

“Fifth order. I send the client list and it comes back boxed and labelled.”